Frequently Asked Questions
Common Questions
Q.Is your jewellery real gold or silver?
Our jewellery is high-quality imitation (artificial) jewellery, double-plated for durability and shine. It is not made of solid gold or silver, which allows us to offer intricate designs at accessible prices.
Q.How long will the plating last?
With proper care (avoiding water, perfume, and moisture contact), our anti-tarnish plated pieces typically maintain their shine for a long time. We recommend storing pieces in a dry pouch when not in use.
Q.What payment methods do you accept?
We accept Cash on Delivery (COD) as well as secure online payments via UPI and cards.
Q.How long does delivery take?
Orders are typically processed within 1–2 business days and delivered within 5–7 business days, depending on your location.
Q.Can I return or exchange a product?
Yes, please see our Shipping & Returns page for full details on our return policy.
Q.Do you offer Cash on Delivery everywhere?
COD is available across most serviceable pin codes in India. Availability will be shown at checkout based on your address.
Still have questions?
Our support desk is always here to assist you with any custom orders or inquiries.
Contact Support